Due to the nature of our products, we handle returns on a case-by-case basis.
For any item(s) to be eligible for return/refund, you must contact customer support via email at: al.ohnaturals@gmail.com. Items eligible for a refund must be returned within 7 calendar days of the purchase. The item must be unopened and in its original condition.
If our products arrived damaged or contaminated in any way, please contact us right away and we will be happy to send a free replacement.
If anything is unclear or you have more questions feel free to contact us.